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E-commerce Profitability

Gross Profit vs Net Profit: What Every E-commerce Brand Needs to Know

Gross profit, operating profit, and net profit are three different things — and confusing them leads to bad decisions about advertising, pricing, and growth investment. Here's how to use each one correctly.

7 min read Updated: April 2026 Profitability
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Gross Profit: Your First Line of Defence

Gross profit is the most fundamental measure of product economics: how much money is left from each sale after paying for the product itself.

Gross Profit Formula

Gross Profit = Revenue − Cost of Goods Sold (COGS)
Gross Margin % = Gross Profit ÷ Revenue × 100

Example: £100,000 monthly revenue, £62,000 COGS
Gross profit = £38,000. Gross margin = 38%.

COGS for a typical e-commerce brand includes: purchase price from supplier, import duties and customs fees, inbound freight to warehouse, and any processing or preparation costs before items are stored.

COGS does not include: fulfillment of customer orders (outbound shipping), payment processing fees, returns, marketing costs, wages, or rent. These are operating expenses, which come below gross profit in the P&L.

Gross Margin Benchmarks by Sector

Supplements / health: 55–70% | Beauty: 50–65% | Fashion: 40–60% | Homeware: 35–50% | Electronics: 10–20%. A brand with gross margin significantly below sector benchmarks should investigate whether COGS is correctly calculated and competitive.

Operating Profit (EBITDA)

Operating profit — often reported as EBITDA — sits between gross profit and net profit. It deducts operating expenses (costs of running the business) but before interest, taxes, depreciation, and amortisation.

Operating Profit Formula

Operating Profit = Gross Profit − Operating Expenses

Operating expenses include: wages and salaries, warehouse rent and utilities, advertising and marketing spend, software tools and subscriptions, packaging and fulfillment costs, customer service costs.

EBITDA is the metric most often used by investors and acquirers when valuing e-commerce businesses. For a £5M revenue brand with 40% gross margin (£2M gross profit) and £1.2M operating expenses, EBITDA is £800,000 — an 16% margin, which would command a strong acquisition multiple.

Net Profit: The True Bottom Line

Net profit is what remains after every single cost has been paid: COGS, operating expenses, interest on any debt, and corporation tax.

Net Profit Formula

Net Profit = Revenue − COGS − Operating Expenses − Interest − Tax

Net profit is the definitive measure of business profitability — but it's a lagging indicator. It's reported monthly or quarterly and aggregates all activity. It's not directly useful for individual product or campaign decisions because it includes costs that can't be attributed to specific products.

2–5%Typical net margin for commodity/electronics retailers
8–15%Healthy net margin for fashion/beauty e-commerce
15–25%Strong net margin for high-margin verticals (supplements)

Fixed vs Variable Costs: Why It Matters

Understanding whether costs are fixed or variable is critical for making advertising decisions and modelling growth scenarios.

Cost TypeFixed or VariableExamplesImpact on Margins at Scale
COGSVariableProduct purchase price, import dutiesMay improve (volume discounts)
FulfillmentVariablePick, pack, ship, packagingMay improve at volume (carrier rates)
Payment processingVariable (% of revenue)Stripe, PayPal feesStable percentage
AdvertisingVariable (chosen)Google Ads, Meta Ads spendCAC may rise as you saturate target audience
Warehouse rentFixed (mostly)Premises cost per monthDilutes as % of revenue with growth
Salaries (core team)FixedOperations, finance, marketing teamDilutes with revenue growth (until next hire)
Software toolsFixed (mostly)Shopify, GROW, KlaviyoDilutes significantly with scale

The practical implication: as revenue grows, fixed costs dilute, which means gross margin improvement flows through to net profit at an accelerating rate. This is the operating leverage of e-commerce — why scaling a profitable model makes it more profitable over time.

The E-commerce P&L Walkthrough

WORKED EXAMPLE: Monthly P&L for a £400K Revenue Brand
Gross Revenue£420,000
Less returns (£420K × 8% return rate)(£33,600)
Net Revenue£386,400
Less COGS (40% of net revenue)(£154,560)
Gross Profit£231,840 (60%)
Less fulfillment (£7 per order × 3,200 orders)(£22,400)
Less payment processing (2.9%)(£11,206)
Less advertising spend(£62,000)
Less salaries(£45,000)
Less warehouse rent(£12,000)
Less software and tools(£4,500)
Operating Profit (EBITDA)£74,734 (18.4%)
Less interest and tax (estimated)(£18,000)
Net Profit£56,734 (13.9%)

This brand has strong economics: 60% gross margin, 18.4% EBITDA margin, 13.9% net margin. The P&L walkthrough makes clear that advertising (£62K = 15.2% of net revenue) is the largest single operating expense — and therefore the highest-leverage area for margin improvement.

Why Gross Profit Is Most Useful for Ad Decisions

When deciding how much to bid for a Google Shopping click, you need to know: how much gross profit does a successful sale from this click generate? Net profit is not useful for this calculation because:

  • Net profit includes fixed cost allocations (rent, salaries) that don't change whether you make one more sale or one less
  • These fixed costs are irrelevant to the marginal decision of whether to spend an extra £1 on advertising
  • The relevant question is: "Will this sale generate more gross profit than I'm spending on advertising to get it?"

This is the contribution margin framework: at the margin, the only costs that matter are variable costs (COGS, fulfillment, payment fees, returns). Fixed costs have already been committed — they don't affect the per-sale advertising decision.

The Marginal Profit Rule

Any sale that generates more gross profit than the ad spend used to acquire it improves your overall profitability — even if net margin after overheads is zero for that specific sale. Fixed costs are sunk; only incremental contribution matters for advertising decisions.

What "Profitable Enough" Looks Like at Different Scales

There is no single answer to "what net margin should I target?" — it depends on stage, growth rate, and reinvestment needs. Some context:

Revenue ScaleTypical Net Margin TargetContext
£500K–£2M/year5–12%Heavy reinvestment phase; fixed costs large relative to revenue
£2M–£10M/year8–18%Overheads diluting; scale benefits emerging
£10M–£50M/year12–22%Strong operating leverage if gross margin is healthy
£50M+/year10–20%Scale benefits offset by complexity and competition

Net margins below 5% leave very little buffer for market disruptions, rising costs, or customer acquisition headwinds. Building to 10–15% net margin creates the financial resilience to invest through downturns and compete aggressively on acquisition when opportunities arise.

Frequently Asked Questions

What is gross profit?

Gross profit = Revenue − Cost of Goods Sold. It measures how much money is left after paying for the products sold, before any operating expenses (wages, rent, advertising). It's the first measure of product economics health.

What is net profit?

Net profit = Revenue − all expenses (COGS + operating expenses + taxes + interest). It's what the business actually keeps after every cost has been paid. Net profit is the bottom line, but it's a lagging indicator — less useful for real-time advertising decisions.

What is EBITDA and why does it matter for e-commerce?

EBITDA (Earnings Before Interest, Taxes, Depreciation, and Amortisation) measures operating profit without capital structure effects. It's useful for comparing business performance over time or with peers, and is the metric most often used in business valuations.

Why is gross profit more useful than net profit for advertising decisions?

Advertising decisions are made at the product or campaign level. Gross profit is attributable to specific products — it tells you how much margin is available to fund ad spend on that product. Net profit includes overhead allocations that can't be directly linked to individual products or campaigns.

What is a healthy net profit margin for e-commerce?

Strong e-commerce brands typically target 8–15% net profit margin. Fashion and beauty brands with high gross margins often achieve 10–20%. Electronics and commodity retailers with thin gross margins may achieve only 2–5%. Under 5% net margin leaves little buffer for market disruptions.

Next Steps

Understanding the difference between gross and net profit transforms how you evaluate advertising performance. The question is never just "what ROAS did we hit?" — it's "how much gross profit did each campaign contribute after all variable costs?"

See Real Gross Profit Per Campaign

GROW Your Sales connects your COGS data with live Google Ads performance, showing actual gross profit contribution by product and campaign — not just ROAS. Create an account to get started →

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Ben Phelan — Founder, GROW Your Sales

Written by

Ben Phelan

Founder, GROW Growth Advisory & Technology Platform

Degree E-Commerce, 2001 (1st, BSc-Hons) Large scale paid search, Google Ads, Bing Ads, E-com Co-Founder: Price Comparison Platform, Redbrain Founder: GROW, Growth Advisory & Technology Platform Advisor, Mentor and Investor in technology businesses